Pay My Bill
You will need your 12 digit account number and payment information. A convenience fee will be added to your payment for each transaction. Click this link: https://www.paybill.com/wcmes
Pay by Phone:
You will need your 12 digit account number and payment information. A convenience fee will be added to your payment for each transaction. Call the following number: 1 (855) 598-5602
Payments processed by online or phone is not posted in real time. Overnight processing is required. Customers who have been disconnected for nonpayment and are paying for reconnection need to call the office once the payment is made. This will ensure timely reconnection of your service. Please note your confirmation number for all electronic payments.
Pay in Person:
WCMES has several locations for customers to pay in person. Please note the following locations. You will need to confirm office hours with the payment location.
11181 Hwy. 22
Carroll Bank & Trust
133 East Main St.
Gleason City Hall
101 College Street
302 North Front Street
Sharon City Hall
143 East Main Street
605 South Broadway
Night deposit is available at each location.
The System offers a Bank Draft Plan for paying electric bills. The plan authorizes WCMES to send the customer's bank a draft each month, near the discount date, in the amount of the electric bill. The customer receives the regular bill marked "Memorandum only; do not pay" to inform the customer of the amount of the draft and kWh used. Select the link below and complete the Check Writing Agreement form. Bring the
completed form, voided check and a government issued photo id such as a driver’s licenses to our office at 11181 Hwy. 22, Martin, TN 38237.
Check Processing Procedures:
The system may accept checks as a payment for services and will recover losses due to bad checks.
Personal checks no greater than the amount owed, except to establish a credit balance on that account.
Social Security or Government checks if made out to the customer and endorsed in our presence, with presentation of a government-issued photo ID.
Checks Not Accepted
Third party checks will not be accepted.
“Hold Checks” or post-dated checks will not be accepted.
When a check is returned and marked insufficient funds by a bank, a notice will be mailed immediately notifying the customer that the check has been returned and that their payment receipt has been cancelled. The notice will state that if payment has not been made in 10 calendar days, service will be disconnected and the check referred to the General Session Court Clerk for collection.
On the 11th day after the date of the notice, service should be disconnected. On the 12th day after the date of the notice, the check should be carried to the General Sessions Clerk for collection.
When a check is returned due to a “stop payment” being issued, being written on a closed account, etc., service will be disconnected immediately and payment may be required in cash or by certified funds before reconnection.
When a check written for a security deposit is returned for any reason, service will be disconnected immediately and payment may be required in cash or by certified funds before reconnection.
Checks given last day to avoid cut-off:
Banks may be called to verify validity. If check is not good, service may be disconnected without notice. Also, a notice may be mailed stating that the customer has 10 days to make the check good to avoid prosecution, or...
Check may be treated in usual manner and if returned, service may be disconnected without prior notice and notice mailed allowing 10 days to avoid prosecution.
For all returned checks, the account will be treated as unpaid and service will be disconnected on the regular date.
Service Charge for all returned checks:
A service charge of $20.00 will be made on all returned checks, except,
A service charge will not be made on a returned check provided the writer replaces the check with cash before the check is returned by the Bank to WCMES office.